This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.


Please may we remind our patients that we remain open and business as usual however, entry to the premises is ONLY for those with a medical appointment.  We are available by Telephone, Email and Econsult.  Thank you for your continued support and understanding.

Government guidance now dictates that anyone attending the surgery must wear a face covering.  We would appreciate your help with this.  Further guidance is available here.

Stay Safe, from all at Middleway

Practice Charter

How we can help you

  • We aim to promote good health and encourage prevention of disease
  • We offer facilities for ante-natal care, family planning, asthma, diabetic and heart clinics, advice and support for smokers trying to quit, and advice for travellers including travel vaccines. NB we do not provide cover for home births.
  • We will treat you with courtesy and respect.
  • We will maintain appropriate medical records, and respect your right of access to them.
  • Your doctor will discuss your condition with you and explain the reasons for any investigations, treatment or referral. (S)he will explain the main purpose of any drugs prescribed for you and will tell you about any significant common side effects.
  • We will review your repeat medication at least once a year; if you wish to discuss any aspect of this we will be please to do so.
  • Whenever possible we will give you at least 24 hours notice of any surgery or clinic cancellation.
  • We will try to see you as close to your appointment time as possible. We will always try to offer an explanation if your appointment is significantly delayed.

How you can help us

  • Please notify the reception staff of any change of name and/or address or new telephone number.
  • Remember to cancel any appointments with the doctor or nurse if you are unable to attend.
  • Try not to save up all your problems for one appointment; if you require a longer appointment please ask when booking.
  • Please make one appointment per person. A doctor cannot see a whole family in one consultation.
  • Examination and treatment facilities are better at the surgery, please do not ask for a home visit unless absolutely necessary for medical reasons.
  • Don’t expect a prescription every time you see the doctor, sometimes a different sort of treatment – or no treatment at all, is more appropriate.
  • Remember the out of hours service is for urgent problems only. Please do not contact the emergency doctor for a second opinion or for anything that wait until the next working day.
  • Never share your medicines with anybody else, even if they seem to have the same problem as you - it could be dangerous.
  • Please let us know if you find any difficulties with the practice. We appreciate the opportunity to put things right.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website